Support

Support for end-users

With the vast array of technologies your people are expected to use, it helps to give them meaningful assistance when they need it.

Tenovar’s end-user support covers desktop PCs, mobile devices and virtual-desktop infrastructure. We provide the support your employees need to get on with doing their job, instead of them being prevented or distracted by annoying and recurring technology issues.

End-user support services include:

Basic security management (virus, spam and content filtering)
Operating system, hardware and application support
Asset management.

Support for physical, virtual and cloud-based servers

Complete management solution for your server environment

Servers house the data and systems your organisation depends on. You can’t afford for your servers to be unavailable or underperforming.

We offer a complete management solution for your server environment. We work with Azure to provide you mission-critical virtual servers as well as the

Access Windows 10 and Windows 11 desktop and applications from virtually anywhere

Bring your own device (BYOD) and access your desktop and applications over the internet using an Azure Virtual Desktop client such as Windows, Mac, iOS, Android, or HTML5. Choose the right Azure virtual machine (VM) to optimize performance and leverage the Windows 10 and Windows 11 multi-session advantage on Azure to run multiple concurrent user sessions and save costs.

Support for data network and converged communications

Data and communications network technologies are constantly evolving. It’s not always practical for your own people to be experts in every new technology you want to make use of.

Because our ICT consultants and engineers are knowledgeable of and skilled in design and implementation of data network and converged communications infrastructure — using and integrating technologies from different vendors — Tenovar is exceptionally well positioned to provide support for your data and communications network.